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General Shipping & Orders Campower 700 Campower 2000 Solar Panel
Campower means portable power station for camping. AceVolt invited 100 camping enthusiasts to join the R&D process. Their camping experiences and suggestions led to the birth of AceVolt - a portable power station brand built for camping.
AceVolt portable power stations and solar panels are designed in the US, made in China. All the orders will be shipped from our warehouse in California.
Battery life decreases with the number of recharges. Both "battery lifecycle" and "battery lifespan" mean when the battery capacity will decrease to 80% of its original capacity after a certain number of recharges. Different types of batteries have different battery lifecycles. For example, the battery lifecycle of regular Li-ion batteries is 500 charge cycles, and the battery lifecycle of AceVolt LiFePO4 batteries is 2,500+ charge cycles.
According to FAA, lithium-ion (rechargeable) batteries are limited to a rating of 100-watt hours (Wh) per battery. In this case, you can not bring an AceVolt solar generator on a plane.
Lithium iron phosphate (LiFePO4). LiFePO4 has a longer lifespan and is known as the safest battery type than Li-ion (LiCoO2) battery.
No, plugging a 220v device into an AceVolt Campower US version is not recommended. If you did, it's highly likely that you'll damage or destroy your devices or the AceVolt Campower, and AceVolt's warranty does not cover any damage caused by improper use of the products.
Yes, all ports of the AceVolt backup power supply support pass-through charging. The AceVolt Campower can be used while it is being charged.
1. It is recommended that keep 50% of battery left in the AceVolt Campower before storing it for a long time. 2. It is recommended to fully drain out of the battery and fully recharge it every two months.
1. It is recommended that keep 50% of battery left in the AceVolt Campower before storing it for a long time. 2. It is recommended to fully drain out of the battery and fully recharge it every two months.
You can always go live chat with our customer service here and directly ask any questions you have! You can also write us an email at sales@acevolt.com. We will get back to you within 24 hours.
You can check your tracking history here. (link to order tracking page)
It means the label is printed out and your product is ready to be shipped.
Please refer to our return/cancellation policy here and contact support@acevolt.com. Please be aware, cancellation fee will be charged.
Currently, we ship to the lower 48 states (Contiguous United States) for free excluding Alaska, Hawaii and Puerto Rico.
Please refer to our return policy here and contact support@acevolt.com before starting a return process. We will not accepted returns after 15 days of delivery.
Please allow some time before it shows an update after we ship out your order. If you don't receive an update for more than 5 days, don't hesitate to contact sales@acevolt.com and we are here to help.
Our warehouse is located at California, and our products are shipped out from California.
Since the surge output of AceVolt Campower 700 is 1400W, anything that works under 1400 watts can be powered, such as smartphone, tablet, laptop, camera, drone, CPAP, cooler, hair dryer, electric coffee mug, heated blanket, tent light, etc.
Yes! The AC ports can support 700W output consistently and 700-1400W for 60 seconds.
It takes 3-4 hours to fully recharge AceVolt Campower 700 using our 200W solar panel, and 6 hours using our 120W solar panels.
It takes 3-4 hours to fully recharge AceVolt Campower 700 using an AC port.
The main differences between AceVolt Campower 700 and Campower 2000 are the rated power, surge power, battery capacity, weight, and size.
There are 3 options to recharge the AceVolt Campower 700: 1. Wall charge: using the AceVolt 200W adaptor to recharge your Campower will take 3-4 hours. 2. Solar panel: using the AceVolt 200W solar panel to recharge your Campower will take 3-4 hours. 3. Car charge: using the vehicle charging cable to recharge your Campower will take around 13 hours.
Yes. However, due to the input voltage of AceVolt solar panels would not be suitable for other portable power station, it may cause damage to the portable power station or the AceVolt Campower, and AceVolt's warranty does not cover any damage caused by third-party portable power stations.
Yes, all AceVolt solar panels are waterproof, and the waterproof level is IP54.
Yes. However, due to the input voltage of the third party ones would not be suitable for AceVolt, it may cause damage to the AceVolt Campower, and AceVolt's warranty does not cover any damage caused by third-party solar panels or accessories.
You can connect multiple solar panels to AceVolt Campower at the same time as long as the total input does not exceed ist Max solar input. For example, you can use one 200W solar panel or two 100W solar panels at a time. for the Campower 700.
Since the surge output of AceVolt Campower 2000 is 4000W, anything that works under 4000 watts can be powered, such as drone, CPAP, Mini-cooler, hairdryer, coffee maker, toaster, electric kettle, electric grill, microwave, blender etc. Recommend devices for under 2000 watts.
Yes! The AC ports can support 2100W output consistently and 700-1400W for 60 seconds.
You can connect up to 2 sets of AceVolt solar panels 200W (total 400W) to sustainably charge your AceVolt Campower 2000 in 5 hours.
The AceVolt Campower 2000's Super Charge technology allows for up to 1100 watts of input and takes only 1-1.5 hours to fully charge.
There are three ways to recharge your Campower 2000: wall-outlet charging(1-1.5 hrs), car charging (12V,15A 11-12 hrs) and solar charging(400W 5 hrs).
The AceVolt Campower 2000 can continue to work as a UPS as long as the AC output is less than 1100W. Technically, the Campower 2000 will automatically switch to UPS mode within 10 milliseconds. In rare cases, some sensitive devices such as desktop computers may shut down. If you are using it, be sure to save your data.